Technical Writing for Foreman / Red Hat Satellite
Lena has been hired to work part time on a project I’ve been involved with for almost five years. Over the last two years, many people came and went, a lot of people have been assigned full time, but no one has made so large a positive impact in so short a time as Lena.
Lena immediately demonstrated her technical competencies with git workflows, some of which are a bit uncommon as we are an open source community project that feeds directly into a Red Hat customer project. She has to work between slightly different workflows between an external GitHub and an internal Gitlab, as well as internal and external publication tooling. She also established herself within the large multi-team engineering group incredibly fast, which is an essential competency for any technical writer. Everyone knows Lena.
She has repeatedly demonstrated that she has taken the time to understand the content she is writing. She knows how to ask the right questions. She regularly proposes improvements to existing documentation. She always puts out high quality work and is open to feedback on that work. In our open source community, to achieve merge rights in GitHub, each person must earn the rights and be proposed by a peer. Lena was nominated and overwhelmingly endorsed by individual engineers to be given merge rights on our documentation GitHub repository.
Watching Lena work has given me hope that there might be some prospect of success for our project. Having Lena in our group has put me at ease that we have someone with full writing, technical, and organizational networking competencies that are necessary to create quality technical documentation. Working with Lena has been a breath of fresh air and demonstrates what can be achieved even with one good person working part time.Melanie Corr, Red Hat Community Manager — LinkedIn Profile
See also Recommendations on my LinkedIn profile for proof of authenticity.